Return and Exchange Policy
We accept returns for both defective and non-defective products. Items must be unused, in new condition, and in their original packaging. Returns must be made within 3 days of delivery
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Refund/Exchange Conditions
- Requests must be submitted within 3 days of delivery with supporting images.
- Verified cases will receive an online credit voucher (excluding shipping costs) valid for 90 days.
- Cash refunds are not offered.
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Requirements
- Items must be unused, in original packaging, with the price tag and invoice/receipt included.
- Exchanges or refunds will be processed after verification.
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Terms
- Prepaid packages cannot be opened before payment.
- Orders can be canceled before processing by contacting customer service.
- Complaints after 3 days of delivery will not be accepted.
- Do not accept packages that are open or damaged.
- Orders may be canceled due to stock unavailability, pricing errors, or declined payments.
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Customer Support
For assistance, contact us within 24 hours:
- Email: info@paramountbooks.com.pk
- Tel: (+9221) 35112901
- WhatsApp: 0333-3821278